Customer service for phone carrier - Csr1 Conduent Employee Review

1.0
May 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun people trying to keep up morale on a sinking ship. You will appreciate your next job and wonder why you ever darkened this door.

Cons

Watched tons of people quit. Customers are angry and supervisors micromanage. You can be written up for 1 minute late from a 10-minute break (when it takes you 2 just to get to the break room or bathroom). Benefits are the worst. There is no reason for a company this size to only offer 1 medical plan with a high deductible.

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

See reviews by: Helpful|Rating|Date|All