Not bad! - Customer Service Representative Conduent Employee Review

4.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a decent place. Stressful, but I'd you can find some other folks to commiserate with, it'll be alright. The pay isn't terrible and you get an extra $5 if someone wants to praise you to a supervisor. This doesn't happen often, so don't plan your meal money on it.

Cons

If you have a mean supervisor you're pretty much SoL. It's a cubicle job. In the winter you'll forget what sunlight feels like.

Explore other reviews about Conduent

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good managers, great, helpful coworkers, I made several good friends at the office.

Cons

The contracts with their corporate customers inevitably end or are not renewed so there’s uncertainty if there will be another team to join.

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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