Thought it would be better..... - Customer Service Representative Conduent Employee Review

1.0
Aug 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Great uplifting words for it's customers. Gives "them" hope.

Cons

This company was a spin off of Xerox which by the way was purchased from ACS ( which was a great company). Conduent nor Xerox for that matter doesn't look out for it's employees. They don't donate to charity's but if there are donates made from the employees these must be given in their company name. I find something wrong with that. Hopefully, they will get it together and take a hard look since their founding day has only been in January of this year but it's definitely not somewhere it's employees want to be. I know alot of talented people who have left or have their resumes ready. If they are all gone can you handle the job?

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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