Tech Support - Technical Support Representative Conduent Employee Review

1.0
Sep 5, 2017
Recommend
CEO approval
Business Outlook

Pros

There was nothing positive to report, right from the recruiting process to the training to the on floor production. A BIG MESS!

Cons

If I could give this a no star I would! I started training in July, upon hiring was told it was a 6 week course, once equipment was received and set up in home, we were informed traning was 3 weeks, content was horrible! The pace was ridiculous. They do not listen to you when you say you are struggling with something, On the phone second week into training not knowing nearly enough information. Company seems to set you up for failure. I did the job as long as I possibly could with out losing my mind. Compensation is not nearly close to what it should be. They are a bottom line company, are you on the phone making money for them. If not you are berated and made to feel inadequate

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5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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