Terrible. - Call Center Representative Conduent Employee Review

1.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is good, training class is fun.

Cons

Management doesn't care about employees. Terrible hours and scheduling. Impossible quotas and goals. I was pregnant, and caught the flu. I had a doctor's note which said I needed to stay home for a week. I called in every day as I was told to do and on the third day I received a phone call telling me that I needed to return to work or "have a conversation" with my supervisor. It was implied that if I did not return to work before medically advised I would be fired. I was informed that a doctor's note is not accepted as an excuse for absence. I ended up quitting because who wants to work at a place that has so much disregard for employee's well being? Certainly not I.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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