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      Conduent

      Engaged Employer

      Conduent reviews

      Customer care representative - Customer Care Representative Conduent Employee Review

      2.0
      Oct 16, 2017
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited overtime during open enrollment. A few of the managers looked out for their employees. Others not so much. Semi casual dress code

      Cons

      Low pay for the amount of work that is required. Botched attendance policies. You can be wrote up for being sick if you don’t have PTO, notes from your Dr are not accepted. Rotating schedule. Non open door policy.

      Explore other reviews about Conduent

      5.0
      Jan 25, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great supportive team including upper manager

      Cons

      No cons during my employment

      3.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

      Cons

      High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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