Unrealistic expectations for what might as well be minimum wage - Level I Tech Support Conduent Employee Review

1.0
Jan 4, 2018
Recommend
CEO approval
Business Outlook

Pros

• Working from home • Not dealing with this company face to face • Having an early heads up that this was a bad idea

Cons

Unreasonable expectations all around. Mostly about work environment. The starting pay is barely above minimum wage and your home workspace must be “free from distraction” for protecting customers security. No workspaces in living rooms? I live in a two bedroom apartment and have been working from home for over 10 years. I have more experience and equipment than many remote individuals yet my workspace is considered a potential security concern. How do you hire at all when this is the case? It’s outrageous and asinine, and for $11/hour with availability required between 7 AM and 11 PM. That’s 16 hours a day, 7 days a week! Then schedules are picked up via bidding. You people cannot be serious.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All