Not Fair - Call Center Representative Conduent Employee Review

1.0
Jan 22, 2018
Recommend
CEO approval
Business Outlook

Pros

No pros besides the coffee that is made every morning.

Cons

Ive been working there for about 5 close to 6 months now and boy the list is crazy: 1.Dark and chaotic environment 2.Poor Air Circulation 3. 3-6 ppl are always super sick at work spreading germs 4.The lack of Supervisors, Leads, Mgmt 5.Attendance rates sucks 6.Pull rules out of nowhere and say its legal 7. Communication Sucks 8.Dare to object or have questions regarding some thing thats all of a sudden mandatory 9.Lack of understanding 10. No respect 11. Germ and unsanitary environment 12. Uncomfortable Seating and cubicle space 13. Horrible and non up to date software that crashes every 2.5 seconds.....and dare tell the customers your computer has stalled hahahaha all he double hockey sticks is gonna break loose 14. Doctors Note is not acceptable 15.Well being a working human is not cared for I could keep going but i would not advised anyone to work there unless its a pitstop to make ends meet. Get out while u can because turnover rate in there is high....someone is always quitting.

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1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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