Steer clear of Conduent - Manager, Network Infrastructure Conduent Employee Review

1.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

I thoroughly enjoyed my time working within our SBU. Great people and a positive experience, I learned a lot. I also had the flexibility to work from home full time, and work flexible hours. Due to my long tenure, I enjoyed maxed out PTO of 28 days. This is not a reflection on Conduent as a whole, just the SBU that I was a part of.

Cons

Background: I worked at an SBU that until the last year or two, was largely independent of Conduent - we had our own IT, data center, etc. We were no strangers to acquisitions - we were acquired by ACS in the mid 2000's, which was in turn acquired by Xerox shortly thereafter. We subsequently were under the Conduent umbrella when Conduent formed in January 2017 as a result of Xerox splitting off Xerox Business Services. Summary of Cons: Very meager raises, if any (<2%). No bonus structure. Very lengthy and convoluted purchasing and procurement process (akin to requiring an act of Congress to buy a box of pens). Talent acquisition was no better. Heavy emphasis on offshoring positions (to India), or as Conduent calls it, "Accushoring". Management is poorly organized and stretched thin. They even closed near/offshore locations (Guatemala) and shipped those jobs to India. Details: With no due diligence review, Conduent unexpectedly laid off 2/3 of our IT staff in late spring 2018 (we had about 20 folks). Affected staff consisted of highly skilled developers and data processors, and were expected to "knowledge transfer" 10+ years worth of proprietary application and data knowledge in only 6 weeks to their Indian replacements. By law and contract, our SBU cannot conduct business offshore, and Conduent's "plan" backfired. Worse, Conduent didn't even have the talent in India lined up yet, and some of the talent they did manage to hire were denied work visas to the US. This led to the demise of a highly organized, efficient IT department within a highly profitable SBU.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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