Poor Management and high staff turnover - Customer Service Representative Conduent Employee Review

1.0
Nov 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Multicultural environment with good facilities.

Cons

Targets are unachievable with the current business models. Preferential treatment is given to friend of management, other staff are not supported and are often let go with no notice. Most notably ringing you the morning of your shift and revoking your access to the building. They have constant training for new hires yet none of these make it past the 6 month mark where they could become contracted employees.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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