Unorganized and Money Driven - Customer Care Advisor Conduent Employee Review

1.0
Dec 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Work from home environment. Provide the computer for you to work with. Trainings keep you up to date on the latest changes so you can do your job.

Cons

Complete lack of communication. Disregard for ADAAA accommodations. They will promote anyone, no matter how bad, to meet the goals of their contract; so as a good employee you will get little to no recognition. HR is outsourced so any concerns you might have go to a company that will give you generic answers and side with the company that pays them in any sort of disagreement with management.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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