Not worth the hassle! - Customer Service Representative Conduent Employee Review

1.0
Feb 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Honestly the pay is the only decent thing I found about the job.

Cons

I was hired for a position I DID NOT INITIALLY APPLY FOR. The recruiter that started the hiring process told me three shifts I could pick to work. I chose one and was told I’d be working that shift. I found out the second day in training that I won’t know my schedule for production until 3 WEEKS INTO TRAINING and that I WILL NOT be able to pick my schedule! I was also informed that I am unable to use the bathroom unless it’s during “assigned breaks” or I have a doctors excuse for having to do so, and if I am to do so I will be DOCKED TIME. I was also told any SYSTEM ISSUES, even if caused by their own system, will result in docked time as well. Direct Communication is nonexistent. I’d be told via email one person is my new line of communication to management, only to informed someone else is the person I should speak with. This company is beyond ridiculous!

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All