Would not recommend - Customer Service Representative (CSR) Conduent Employee Review

1.0
Jun 4, 2023
Recommend
CEO approval
Business Outlook

Pros

None. The only good thing about this company is that you can work remotely. Other than that I wouldn't recommend it to my worst enemy. Management plays favorites. OM's lie constantly and one in particular I don't even know how she got her position even though I have a few ideas.

Cons

Equipment is shipped out without being checked. Mine arrived infested with critters. Had to leave it outside for over a week and bomb the box it was in twice before I could even bring it in my house. Management didn't care and did nothing. The headset was broken. The mouse and keyboard didn't even last through training and I spent more time off due to my workstation and software and pw's getting locked than I did on the floor working. In my honest opinion DO NOT work for this company.

Explore other reviews about Conduent

5.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home Paid training

Cons

Micromanagement Long hours Stressful ----

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

1
See reviews by: Helpful|Rating|Date|All