Slow moving HQ, Entitled Management - Anonymous employee DHL Employee Review

2.0
Oct 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They attempt to be an employer of choice. Decent people for the most part.

Cons

A lot of growing pains. They have had the same ambition for years, and it's not getting done. Have spent millions of dollars on consultants, and expenses for people to fly around the world, senior management is brought on board on really good packages, but are they effective? If senior management is hired on great packages, then why do they need so many consultants? Then it's easy to blame someone else when the work doesn't get done. Many people in the HQ do not do much, and are unreceptive. They are civil servants, and it's difficult to be fired in Germany, so they are reshuffled on the same lucrative package. I believe many people stay because it's comfortable and they are decently compensated.

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5.0
Jun 1, 2026
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CEO approval
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Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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