Jun 22, 2022
DHL Response
3yHello,
Thank you for your input. You took the time to rate us thoroughly, and you expressed your dissatisfaction loudly. That's unfortunate, and we deeply regret it.
There is a strong desire among our ranks to continuously improve every aspect of our organization.
For this reason, we rely on our employees to come forward with constructive criticism and improvement feedback.
We sincerely apologize for the unfair treatment you received, and we will strive to do better in the future by ensuring that all employees have a route for escalation when something isn't right.
In recent months we have already worked intensively on some of the topics you mentioned to increase employee satisfaction.
Of course, this doesn't always happen with the same speed everywhere, but we're working on getting a little better every day.
We wish you much success and satisfaction in your next job. But most of all, thank you for all your efforts and patience.
Your DHL Team