Favoritism, bullying, set you up to fail, management, fire you if you didnt fit in to their circle - Entry Processor DHL Employee Review

1.0
May 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The job was very interesting and when you had a fair list to transmit even fun

Cons

I worked at DHL for almost 6 years. I watched them bully, lie, favoritism. They would set you up to fail. Give you work that you couldn't transmit then fire you because you couldn't possibly get 10 transmissions if they didn't like you. Management talked about their employees behind their backs to the employees peers. My manager made me buy her lunch or give her money so that I could have a list of work that I could transmit through customs. Once one of my lists, the files were almost all transmitted already and i was written up because I couldnt transmit the files. I was terrified to come to work sometimes because I didnt want my boss to know i didnt have the money to pay for her lunch or buy her cigarettes. During my leave to take care of my mother who was dying, the main boss screamed and humiliated me in front of other managers, belittling me. She made me come back in the office. My mother died soon after and i had to run home to spend the last minutes with her. I was unable to return , I just couldnt go back and i have been unable to even get a job since. I am so bullied and traumatized. They are the worst company I could of ever worked for. I have the emails to prove it and I even went to HR with the proof

avatar
DHL Response
3y
Hello, You took the time to rate us thoroughly, and you expressed your dissatisfaction loudly. That's unfortunate, and we deeply regret it. Firstly, we want to express our gratitude for your six years of service with our company and we are happy to hear that your job was interesting and fun at times. Your dedication and commitment during that time were greatly appreciated. Bullying, favoritism, and unprofessional behavior have no place in our company culture. We are committed to fostering a respectful and supportive work environment for all employees. We understand the impact that such negative experiences can have, and we deeply regret that you had to endure them. We want to assure you that we will take appropriate action to rectify any wrongdoing and prevent similar situations from occurring in the future. Your well-being and happiness as an employee are of utmost importance to us. We apologize for any hardships or challenges you faced, especially during such difficult personal circumstances. Our sincere condolences on the loss of your mother. If you are open to it, we would like to personally discuss your experiences further and explore ways to support you moving forward. Please reach out to our HR department, and they will arrange a meeting at your convenience. Once again, we apologize for the pain you have endured, and we are committed to making improvements based on your feedback. We value your honesty and will work diligently to address these concerns. Thank you for bringing these matters to our attention. We remain dedicated to ensuring a respectful and nurturing work environment for all our employees. Best wishes for your future. Your DHL Team

Explore other reviews about DHL

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

avatar
DHL Response
1d
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

avatar
DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
See reviews by: Helpful|Rating|Date|All