May 8, 2023
DHL Response
3yHello,
You took the time to rate us thoroughly, and you expressed your dissatisfaction loudly. That's unfortunate, and we deeply regret it.
Firstly, we want to express our gratitude for your six years of service with our company and we are happy to hear that your job was interesting and fun at times. Your dedication and commitment during that time were greatly appreciated.
Bullying, favoritism, and unprofessional behavior have no place in our company culture. We are committed to fostering a respectful and supportive work environment for all employees. We understand the impact that such negative experiences can have, and we deeply regret that you had to endure them.
We want to assure you that we will take appropriate action to rectify any wrongdoing and prevent similar situations from occurring in the future.
Your well-being and happiness as an employee are of utmost importance to us. We apologize for any hardships or challenges you faced, especially during such difficult personal circumstances. Our sincere condolences on the loss of your mother.
If you are open to it, we would like to personally discuss your experiences further and explore ways to support you moving forward. Please reach out to our HR department, and they will arrange a meeting at your convenience.
Once again, we apologize for the pain you have endured, and we are committed to making improvements based on your feedback. We value your honesty and will work diligently to address these concerns.
Thank you for bringing these matters to our attention. We remain dedicated to ensuring a respectful and nurturing work environment for all our employees.
Best wishes for your future.
Your DHL Team