The bare minimum gets by with DHL - Accounts Receivable Analyst DHL Employee Review

1.0
Jun 12, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great amount of vacation -Dedicated Sick Days -Hybrid Schedule -Workload tends to be manageable

Cons

The prevailing approach with DHL is never do more than the bare minimum. Average employee has been with the company 15+ years in the same role and content with never moving forward. Very few opportunities to climb the ladder, and going above and beyond for customers or the company earns you nothing. In fact, the goal is not to assist the customers but to use any excuse possible to rid DHL of responsibility. Management acts confused as to why they can't retain new talent when the only thing offered besides average wages is a pizza party every 2.5 months. Extremely few employees are under the age of 50 since the newer generations don't fall for that gimmick anymore.

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DHL Response
3y
Hello, Thank you for sharing your feedback about your experience as an Accounts Receivable Analyst at our company. We appreciate your honesty and take your concerns seriously. We understand that you found some aspects of your experience with us to be unsatisfactory, particularly in terms of career growth opportunities and the prevailing approach within the company. We apologize if you felt that the focus was on doing the bare minimum and that going above and beyond for customers or the company did not yield recognition or rewards. We value the contributions of both our long-tenured employees and new talent. We recognize that career advancement and growth opportunities are important to our team members, and we apologize if you felt limited in this regard during your time with us. Your advice to recognize achievements by new talent is noted. We understand the importance of acknowledging and appreciating the contributions of employees at all levels, including those who bring fresh perspectives and ideas. We will consider your feedback as we continue to evolve and improve our approach to talent management and recognition. Regarding your comments about retaining new talent and the age demographics of our workforce, we acknowledge that creating an inclusive and attractive workplace for employees of all generations is crucial. We regret any negative experiences you encountered during your time with us. Thank you again for sharing your thoughts. We wish you all the best in your future endeavors. Your DHL Team

Explore other reviews about DHL

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
2w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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