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DHL Global Forwarding, Freight

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Management is Terrible! - Airfreight Export Agent DHL Global Forwarding, Freight Employee Review

1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Tuition Reimbursement, lots of food - agents, airlines, and DHL buys food for everyone very often. They don't care if you are a couple of minutes late, you can go in early or late, (don't expect to leave early though).

Cons

Overworked! Expect to work 10 hours a day at least, and be forced to come in on Saturdays. There is absolutely no training going on, its always "look at the last job" and then yelling at you for not doing right what you didn't know how to do in the first place. The office supervisor absolutely does not care about the law, regulations, or ethics, she only cares about getting the cargo out as fast as inhumanly possible, and save as much money as possible, but it always backfires. She is constantly flaunting the rules, tells the team to lie when filing export declarations, or just pass DG cargo to avoid delays even though it shouldn't move. She doesn't care about what happens after the cargo she just wants it out of her hair. The warehouse supervisor is too busy fighting with everyone in the office to actually help the warehouse team, and constantly lies to the station manager to paint a rosy picture of the operations.

Explore other reviews about DHL Global Forwarding, Freight

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

company has great global reach, very involved globally

Cons

too many approvals needed to do any exceptions

1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single one comes to mind

Cons

I don't think there is enough words for how absolutely horrid the management is in Detroit. They do not care about you as a person. They smile in your face then break your morale, the very little we have left. They tell you to come to them when you need help or with any questions then make you feel like a burden for asking them a question. Literally, verbally exasperated when replying or they will belittle you for not knowing something. They drone on and on about being a team then destroy the morale. They also love to tell you how "transparent" they are then conveniently forget to inform you of changes that affect your life and schedule.

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