unfriendly environment - Customer Service DHL Global Forwarding, Freight Employee Review

1.0
Oct 4, 2019
Recommend
CEO approval
Business Outlook

Pros

big name, good pay, convenient

Cons

heavy workload, unfriendly & old colleague

Explore other reviews about DHL Global Forwarding, Freight

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

company has great global reach, very involved globally

Cons

too many approvals needed to do any exceptions

1.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Not a single one comes to mind

Cons

I don't think there is enough words for how absolutely horrid the management is in Detroit. They do not care about you as a person. They smile in your face then break your morale, the very little we have left. They tell you to come to them when you need help or with any questions then make you feel like a burden for asking them a question. Literally, verbally exasperated when replying or they will belittle you for not knowing something. They drone on and on about being a team then destroy the morale. They also love to tell you how "transparent" they are then conveniently forget to inform you of changes that affect your life and schedule.

1
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