You will run away............ - Account Manager Discover Employee Review

1.0
Aug 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Once you're an employee, you get a credit card regardless of what your credit looks like!

Cons

It's upsetting that THIS particular call center rolls off of favortisim. You basically have to brwon nose and suck up! Also, they make their customers call in for dumb sypid stuff, which explains why the call volume is 100+ calls PER PERSON, PER DAY!! It's annoying and made my chest hurt everyday. I feel so rejuvinated since leaving that bitter hell hole! You have people that have been with the company 25 years+ who are planning their escape! They only care about numbers and wre NOT family oriented!

Explore other reviews about Discover

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a great work-life balance company.

Cons

After the acquisition, everything changed; the company became toxic by Capital One

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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