Mismanaged & Lack of Organization - Fraud Analyst Discover Employee Review

2.0
Feb 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people. The work environment isn't that strenuous.

Cons

Credit Operations is grossly mismanaged. There are fundamental system issues and procedural flaws that management knows about but has no interest in correcting. They are quick to implement new changes, but the changes are often misguided proclamations from management in Riverwoods who do not understand the jobs we do. They also fail to effectively communicate on a consistent basis.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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