Great entry level job, high volume stressful environment - Collector Discover Employee Review

2.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, lots of paid vacation, met some good people, decent job security, learned a ton about the business and customer service.

Cons

Tout high incentive plans that have their requirements changed constantly and are very difficult to hit, depending on the department you will be taking calls non-stop and be very stressed out, can't take PTO on weekends which you are always working, group call listening sessions (you get to listen to random calls with half your team present), low raises 9 cents an hour after 9 months.

Explore other reviews about Discover

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work and good work life benefit.

Cons

Should have more option to work from home.

5.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

work life balance is good

Cons

after merge with Capital One, the work life balance gets worse

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