'Far too many changes is a sign of poor leadership' - Anonymous employee Discover Employee Review

2.0
Mar 19, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not too many... If you are lucky enough or popular enough to be promoted, things get a little better. (I have seen agents with great stats and leadership qualities be skipped over for the more attractive ones.) Popularity contest.

Cons

Change is a constant in everything you do in life. With Discover its daily, what worked and was acceptable yesterday will not be the same today. Leadership is poor ( many leaders don't belong in the role). You are evaluated by people who have never done your job or if they did, was years and years ago.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Employee and customer centric organization

Cons

Acquired by Capital One Bank

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