Below Average and Unprofessional - Charge Verification/Fraud Prevention Discover Employee Review

2.0
May 25, 2018
Recommend
CEO approval
Business Outlook

Pros

somewhat decent benefits. gym on campus ($20/month). counselor on campus. clinic on campus. large cafeteria and market places in break rooms. subpar bonuses. My manager was basically the only decent person there and the only reason i stayed as long as i did.

Cons

benefits could be better. training is absolutely ridiculous and does not prepare you at all for what the job is really going to be like. favoritism. they let people park in motorcycle parking during the winter and "bad weather" which really sucks for those of us that ride all year long. As much as the custodial staff cleans, the building is always filthy. Systems are extremely slow and glitch out, especially for a company that makes as much money as they do. Dishonesty and manipulation all over the place. Immature employees on every level. "Resources" are outdated and all over the place instead of consolidated to one or two locations for ease of access and are not user friendly. Gym and other resources could be free- other companies that don't make as much money offer the same services for free. It is super obvious when superiors disagree with each other. Even if you have experience, they force you to wait a ridiculous amount of time to promote to positions you're better suited for. Workforce management and other departments will only consider you if you've had prior experience- other companies offer to train you so that you can develop those skills and promote to the positions you want.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

See reviews by: Helpful|Rating|Date|All