Great culture, long-term employees result in terrible processes - Manager Discover Employee Review

3.0
Apr 10, 2020
Recommend
CEO approval
Business Outlook

Pros

I've never been at a company that is more employee-centric than Discover. The focus on work/life balance and employee benefits is fantastic, and is something the executive tier prides themselves on - with good reason. The flexibility with schedules and working environments is amazing, and the salaries are generally pretty healthy. The CEO is determined to make the company more competitive, and is actively bringing in talented, new leadership, which is getting everyone excited.

Cons

Because the company takes care of employees so well, the number of double-digit year employees is the rule, not the exception. 20+ year employees are everywhere. This results in a complacency with "how things have always been done". The long-term employees tend to bully the newcomers, and new ideas are definitely _not_ welcome in most environments, despite what is said. Think 1950's IBM - the managers are always right because you haven't been there as long as they have. A good purging of the long-term director-level would make the company much more agile and competitive in its practices. Don't just move them around, give them severance.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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