Great Place to work - Account Manager Discover Employee Review

5.0
Mar 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent place to launch your career. The benefits are excellent and the pay is decent. It is a great place to work if you are a team player. There is constant feedback on performance so you will always know how you are doing and in which areas you need to improve. You start out with 10 weeks of training because there is a lot to learn and compliance is a major focus. There is plenty of room for growth and opportunities to advance. I love that you start out with 20 days PTO for full-time employees. The culture is a that of a team/family and I like that there are employees that have been with the company 20+ years and still show up to work with a smile. DC is by far one of the best companies to work for in the US. They honestly care about their employees.

Cons

The pay could be better however it is better than the average for this area. You have to develop thick skin to deal with rude customers. Other than that, I have no other cons.

Explore other reviews about Discover

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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