treated like a factory worker/call center employee - Analyst Discover Employee Review

2.0
Mar 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is stable and takes care of their employees. Great benefits and pretty good pay. There is also a yearly bonus for salaried employees.

Cons

Management at senior manager and supervisor levels is poor in certain departments. These individuals have no real leadership skills. They just want to be important and they get into these roles because they are pals with the right person(s). Workloads are not manageable and expectations are unrealistic. Managers and supervisors promote who they personally like, not the most qualified person. Senior manager and supervisors do not acknowledge your educational accomplishments or experience prior to your time with the company. Even at the corporate level (vs the call center level) you are treated like a call center employee or factory worker and everything is about "production." They say they want you to have a good work / life balance but if you take time off that you have earned, you have to put in a ton of extra hours just to take it and when you come back to keep up with the workload.

Explore other reviews about Discover

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

great atmosphere. easy collaboration between colleagues

Cons

Was acquired and is a completely different corporation than it was 2 years ago.

5.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the most significant advantages of interning at Discover is the opportunity to work with massive, high-stakes financial datasets within a highly collaborative and mentorship-driven culture. Because the company manages millions of consumer accounts, you gain direct experience in how data-driven decisions impact risk management, credit modeling, and fraud detection in real time. The environment is known for being supportive of early-career professionals, offering structured learning paths and exposure to modern cloud-native infrastructures like AWS. Furthermore, the company’s strong focus on work-life balance and a clear pipeline for converting interns to full-time roles makes it an excellent "foot in the door" for anyone looking to build a career in fintech.

Cons

On the other hand, the primary drawback often stems from the inherent bureaucracy and heavy regulation of the banking industry, which can lead to slower project lifecycles and "red tape." You may find that a significant portion of your time is spent on repetitive data cleaning and maintaining legacy reporting systems rather than building the cutting-edge predictive models you might expect. Additionally, because Discover is a massive organization, your scope of work can sometimes feel siloed, making it difficult to see the end-to-end impact of your analysis across different departments. Finally, the current landscape of the industry means that internal shifts or large-scale corporate restructuring can occasionally lead to uncertainty regarding team directions or long-term project stability.

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