My experience working for Discover has been pleasant. - Collections Specialist Discover Employee Review

4.0
Mar 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, over-time, friendly atmosphere, volunteer work

Cons

Sometimes the communication between higher management and the reps is little to nonexistent.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

Cons

Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

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