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      Nice Environment - Anonymous employee Discover Employee Review

      4.0
      Nov 20, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do their best to keep the center upbeat and fun. They surprise you with food and you get the employee apr for the discover card.

      Cons

      Customers are still treating you how they feel you deserved to be treated, whether that be like an idiot, a sex service or like their best friend.

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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