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      Good culture, didn't enjoy call-center atmosphere however - Analyst Discover Employee Review

      4.0
      Oct 24, 2024
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits including matching 401k, PTO vested quickly

      Cons

      Worked in a call-center and did not see quick way to leave the call-center. Next few promotions would have also been in call-center environment.

      Explore other reviews about Discover

      5.0
      Jun 18, 2026
      Principal cybersecurity analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are still great employees working at Discover despite looming layoffs due to Capital One acquisition.

      Cons

      Morale is at an all-time low, integration with Capital One has caused significant anxiety and confusion.

      5.0
      Jul 7, 2026
      Collections specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great place to work. A little challenging with the recent changes. Tuition reimbursment, insurance paid time off. Yearly bonus.

      Cons

      Its collections the call flow process.

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