For some not for me - Call Center Representative Discover Employee Review

3.0
Dec 30, 2024
Recommend
CEO approval
Business Outlook

Pros

Good money. You could work from home when i worked there atleast.

Cons

The customers are brutal. You will only answer fun calls in training that are just people turning in their rewards who are going to generally happy. Once you're on the real phones then you deal with the more upset customers.

Explore other reviews about Discover

4.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great benefits

Cons

There was a lot of leadership turnover. Shifting priorities.

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