Unique positives, common negatives - Anonymous employee Epic Employee Review

4.0
Dec 17, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can choose your own growth path, so long as you know what you like, what you're good at, and what the company needs. The salary and benefits are enough to live a nice, normal life. The people are generally very smart and diverse; you must have an open ear though. It is a private company that will never go public; it is clear the responsibility is and will always be to the customers. The company strives to keep a strategic lead (e.g. government regulations, national and international certifications, and product rankings). The open door policy is nice, allowing for normal things like appointments, deliveries, voting, etcetera. The covered parking is nice so long as you arrive early. The food options are diverse and cheap.

Cons

There is no free time built into the workplan to tackle fun, innovative things - you must do this on your own time. That also means there is no buffer for managing escalations, which happen in healthcare. You will never be told how many hours to work; instead you are given enough projects to keep you feeling overworked. There are a lot of "black boxes" around wages and bonuses; it's very unclear your own rank and how to improve. Team Leads are neither well-trained nor experienced managers, which means middle management is woefully inconsistent. You will never ever become a TL (manager) if you weren't offered between months 10 and 30. The company will grow when the right opportunities arise, regardless of whether there is adequate staff, and you will be expected to pick up the proverbial slack. Customizations are on a massive decline, turning a previous "hill to stand on" something more of a pain point for customers to think their vendor has become just another big gorilla. Leaving campus (e.g. lunch, appt) requires a minimum half-hour.

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