A good company with good people working hard everyday but there are some cultural and leadership issues - Engineer Ericsson Employee Review

3.0
Apr 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Ericsson is one of the largest suppliers of telecoms equipment and services in the world. This company is at the forefront of the telecoms revolution. Lots of companies and operators use Ericsson technology and services so having skills and understanding of Ericsson technology and services is a plus on your CV and leads to opportunities elsewhere in the industry. The company is very multicultural and diverse. You get to interact with lots of nationalities and cultures. Ericsson offers the ability to travel and work abroad to enrich you career. This is a plus.

Cons

The three core values of Ericsson are Respect, Professionalism and Perseverance. These Core Values should be embodied by all employess but tend to forgotten or ignored lower down the management hierarchy. If you are an engineer / non-manager, Ericsson can sometimes be a harsh and tense place to work where individual opinions and needs are not respected. The problem lies at low and mid-level management. Lower-level managers sometimes lack the right mix of interpersonal and emotional skills to lead and direct people in accordance with Ericsson's culture and values. Senior management is aware of these issues and are trying to improve the culture. These issues can be addressed by giving low-level managers greater opportunity to improve and develop their interpersonal and emotional skills through intensive training and development programs (assertiveness, listening skills, multi-cultural awareness, core values, behaviour, etc.). This should be a must and not an option if you work in management at any level. Internal career advancement can be difficult. If you work as a professional (f.ex. engineer or technician) and aspire to have a career in management, it can be a difficult and uphill struggle. Rather than bringing in manager talent from the outside , more focus should be made on developing management talent inside the company. This is unfortunate as talented , career-minded individuals have no choice but to leave Ericsson to advance/further their careers elsewhere. It is difficult to transfer between departments to acquire new skills and competencies. For example, a transfer from the operations division to sales & marketing is difficult, if not , impossible. The company should take more risks and allow room for people to move around the company. Long-term, this could make the company stronger and benefit all. Having said this, Ericsson is a company that I adore, and I am grateful for my years at Ericsson. I hope these issues are addressed soon to give the employees a greater sense of happiness, fulfilment and belonging. They really deserve this as everybody is working so hard there.

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5.0
May 17, 2026
Recommend
CEO approval
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Pros

Great company to work with

Cons

Micromanaging time in the office

3.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

-Technological superior to most other companies with use of AI and promising future tech/programs -benefits and pay are very competetive -room for professional growth and advancement if you know how to work in a corporate environment -resume development and professional advancement

Cons

-leadership ideology doesnt match the company/CEOs mission statement or belief (company is said to be all for safety yet leaders get put in charge and quickly dismantle and lay off 3 quarters of the safety department) -Leadership changes structure to benefit themselves by having all support functions report to them instead of the CEO, this ensures all support functions take a back seat to production and financial gain to include their employees well being -Company restructured and reorganizes very often while showing no loyalty to the employees who work hard and want to stay, this leads to turn over of great employees.

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