Chaotic Toxic Environment - Fraud Analyst Expedia Group Employee Review

1.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

You are miserable with the other fraud analysts and you can make jokes among each other.

Cons

The feeling in the Bellevue office about management is consistently bad - not sure who is writing reviews about management being great, but please do your research prior to working here. Analysts are on LinkedIn and can provide you an insight on how it is on the floor. Trust has been lost in senior management and analysts are no longer working special projects, but all analysts are working like they are FA I's. There is a push to meet booking volume so extreme changes were made in people's work schedules and their work load to make them all do the same thing no matter their level. Career advancement is non existent. No more special projects to work on. Recognition and awards are no longer handed out. There have been some recent promotions within the department, that those that were promoted were told they could keep their favorable schedules instead of giving those schedules to the seasoned analysts who have been there longer. Not sure why this decision was made, but it has caused the morale in the team sink even further. There is no trust that you can end up with a better schedule now. Feels like favoritism.

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5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good culture, great benefits

Cons

Tough to reach set goals

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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