Pros
Good healthcare benefits. Good treatment/severance package when departments are closed/relocated.
Cons
Poor corporate communication. Many department closures/relocations which causes fear of job loss. No goal setting for departments, no clear vision communicated to employees. Immediate supervisors didn't receive support from middle management. Raised performance metrics arbitrarily; no performance bonuses offered. Very "political", clique mentality; if you were "in" with certain management people then you could do no wrong. Executives with no knowledge of a front line job would make decisions that affected our ability to serve our customers. We had no input in the process. Expedia corporate gave the impression that Expedia was "too big to fail" and didn't respond to vendor concerns, issues in a timely manner.