Pros
- Travel is a great industry. - Expedia is the online leader by a great %. - Lots of money and resources. - Work with very smart, motivated people.
Cons
- Over matrixed organization leads to overlapping job responsibilities, unclear goals, and no accountability on the business side. - Leadership team is so focused on their own success and careers that they do not focus on their team's skill or career development, listen to feedback from their employees, or consider the long term ramification of their decisions. - Because there have been so many reorganizations, priorities change constantly and have a long term result of inefficient use of resources and a lack of focus on improving the user experience. The sites are falling behind quickly in terms of UI functionality due to the lack of consistent focus, clear priorities and relative long development cycles compared to competitors.