Disappointing, though expected, end to my Expedia tenure - Reporting & Analysis Manager Expedia Group Employee Review

2.0
Sep 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Pros? OK here are a few. First, fitness reimbursement. I got quite some fitness gears using the reimbursement for both me and my family members. Second, there is parental leave, 10+ weeks for father and a new baby cash bonus. Third, mostly friendly colleagues. There are some disrespectful folks but the majority are friendly.

Cons

Here come the cons. 1. The product, or expedia.com. It is really subpar. They lack many features that are common online. For one, they don't have a shopping cart on the site, meaning if you want to make multiple purchase, you would have to go through the shopping funnel multiple times. For another, they don't support free form search. You would have to pick the type of item you want to buy, and then enter the location you are going, and date. You cannot just enter "flight from Boston to London" like you can on google. 2. The competition. With google rolling out it's own travel product and directing traffic directly to hotel or flight carrier site and bypassing Expedia, I just don't see how Expedia can compete. Plus, Expedia lack a strong value proposition to persuade visitors to book on expedia.com instead of hotel or carrier site. Why book on expedia.com when I can just book on fourseasons.com? 3. The pandemic. It's Fall 2021 already and the coronavirus is still around, at least in United States. As long as the pandemic is still around or people still fear it, Expedia will never recover. 4. Employees. While most are friendly and professional, there are just too many people in the company, and frankly, some are really incompetent. This might have changed now since Peter Kern has been downsizing the company, laying off employees, merging teams, and selling off assets. On the other hand, some so called managers or directors are just not smart enough. My first manager was great, smart, dedicated, gave me room to work on stuff. My last manager was just totally a low person, does not know the business well, have no idea in the area she's responsible for, and was rude and disrespectful. And she was promoted by her manager, who is another incompetent person that cannot even speak English well. 5. Compensation. If you've heard Expedia pays low, it is true. My next job after Expedia pays me substantially higher. Substantially! This has a negative impact on talent acquisition and retention as well. Over the years I've seen so many ex-colleagues going to amzn, msft, fb, and other companies. I rarely see folks coming to Expedia from those companies. People don't consider Expedia as a tier one tech company because Expedia just does not pay tier one money.

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5.0
May 4, 2026
Recommend
CEO approval
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Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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