Really nice people, messed up management - Senior Program Manager Expedia Group Employee Review

4.0
Nov 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone I've met here is sincerely nice. They help one another instead of throwing them under buses. I've not heard people complain about one another behind each other's backs either, even people who have been let go. The bar is set realistically on performance. You can choose to bust your bottom for a promo and be rewarded, or you can put in moderate effort and still get by OK. Projects are not thrust upon you, you are allowed to push back and have some autonomy. They are dedicated to charity in a very deep way. It's really impressive how much time and energy is devoted to non profit and charity events.

Cons

They haven't really decided if they are a tech company or a travel company. Hence, tech people may not be used to the politics of cross-brand initiatives. They are NOT customer centric in the least. Nor are they developer centric. They seem to be lost in the weeds, but have been addressing this lately with the ouster of the previous CTO. They seem to want to be more customer centric, and Dara proclaimed that Expedia is a travel company at the last all hands, so I guess that's the goal.

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5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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