No longer why we loved it... - Anonymous employee Expedia Group Employee Review

1.0
Oct 26, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a travel company and it feels good to support a product you're passionate about. I will say I think Peter Kern has the right intentions & goals but his leadership team seems to be getting lost in translation.

Cons

- Management feels more and more disconnected from employees. I used to feel comfortable saying 'hi' and speaking up in meetings with C-level leadership. It now feels like we are minions/cogs in the machine to them. - Managers are more focused on metrics over people. Yet, don't even know how to action the metrics. - My manager even admitted how toxic our team is and yet he's not given the bandwidth to actually remedy. - Management doesn't listen to feedback in All-Hands - When bringing up issues via All-Hands Q&A, the only response leadership says lately is "bring it up to your manager". - New Campus is frustrating to get to and work isn't flexible (despite them thinking it is) so be expected to go in. - Nepotism; director hired on their best friend considered as a double promotion. This was into an area they have no prior experience in. The person is not doing anything that was expected so we basically lost a full resource we were expecting to have with this hire. - Attrition; I can't go a day without seeing someone leaving the company either on LinkedIn or a 'goodbye' email. - Micro-management and no compassion; during the height of the pandemic, I had ER visits for my sick pet. Instead of receiving compassion, my director asked me how I was going to be available if questions arise. - Inclusion isn't there or lacking. We can only focus on one marginalized group at a time just to meet hiring metrics. Zero intersectionality or desire from majority of employees to learn about diversity and inclusion.

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5.0
May 30, 2026
Recommend
CEO approval
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Pros

Great culture, great benefits, great work-life balance

Cons

Hard to move up internally fast

2.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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