Great company with weak leadership who put "bill count" before service, quality or professionalism. - City Driver FedEx Freight Employee Review

3.0
Dec 23, 2011
Recommend
CEO approval
Business Outlook

Pros

It is a company with the potential to be great, most of the people are great, pay and benefits are fairly good.

Cons

Constant push to do "more" no matter how unprofessional the results are. There is no real interest in improving the quality of customer service, reducing loss and damage, or taking responsibility for counterproductive work policies. Dock workers are part time, and are treated like "part time" workers. They know how to do the job right but are not allowed due to bill count requirements. Inadequate, poorly maintained power units not suitable for the environment, and not enough freight handling equipment for all drivers.

Explore other reviews about FedEx Freight

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, super comfortable work environment.

Cons

There is drama eventually. But kinda inevitable at any job.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Insurance benefits are offered to part time employees - Pay is sufficient based on being part time - Management will send some communications regarding big picture matters - There is some leniency regarding calling out of work

Cons

- The requirement to maintain insurance is becoming more difficult - Employees are not paid the same rate simply based on tenor rather than qualifications - Management will rarely, if ever, address direct employee concerns - Leniency for calling out only seems to apply for certain employees - There is no standard of training or written expectations readily available once hired

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