Silence is Golden - Customer Service Representative FedEx Freight Employee Review

2.0
Sep 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Weekday work, off on weekends, steady work, ok pay the longer you are ABLE to stay (to keep your job), you can really learn a great deal if you take the initiative. Make the money, don't let friends make you unless, the money is your friend! Stay far away from office Politics, document everything, and remember SILENCE IS GOLDEN.

Cons

silence...plenty. Good luck and keep your resume updated and ready.

Explore other reviews about FedEx Freight

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, super comfortable work environment.

Cons

There is drama eventually. But kinda inevitable at any job.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Insurance benefits are offered to part time employees - Pay is sufficient based on being part time - Management will send some communications regarding big picture matters - There is some leniency regarding calling out of work

Cons

- The requirement to maintain insurance is becoming more difficult - Employees are not paid the same rate simply based on tenor rather than qualifications - Management will rarely, if ever, address direct employee concerns - Leniency for calling out only seems to apply for certain employees - There is no standard of training or written expectations readily available once hired

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