Fun coworkers but terrible management - Customer Service Representative FedEx Freight Employee Review

2.0
Dec 26, 2013
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good pay for the area, best company to work for in area

Cons

Supervisors micromanage terribly, can't be off the phone for more than a couple of minutes and they're tracking you down. Supervisors play favorites. Hard to get out of customer service department after hey tell you it's the best job to start in.

Explore other reviews about FedEx Freight

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, super comfortable work environment.

Cons

There is drama eventually. But kinda inevitable at any job.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Insurance benefits are offered to part time employees - Pay is sufficient based on being part time - Management will send some communications regarding big picture matters - There is some leniency regarding calling out of work

Cons

- The requirement to maintain insurance is becoming more difficult - Employees are not paid the same rate simply based on tenor rather than qualifications - Management will rarely, if ever, address direct employee concerns - Leniency for calling out only seems to apply for certain employees - There is no standard of training or written expectations readily available once hired

1
See reviews by: Helpful|Rating|Date|All