Really wonderful place to work - Customer Service Representative FedEx Freight Employee Review

4.0
Jul 15, 2025
Recommend
CEO approval
Business Outlook

Pros

The benefits are good, the schedule was great for someone needing stability or a work home work balance.

Cons

You won’t get hired as a full time employee until someone who has been there for 15-20 years retires. The full time employees get weeks off in the summer, making it impossible to request off for part timers because two people in the same department can’t request off apparently. So if you’re part time then don’t expect to go on vacation! Because the full timers pass around a calendar picking their weeks off and each one of them are off from May to September ! Other than that, it was the perfect place to work. I do know FedEx was trying to make it more fair for the part timers .

Explore other reviews about FedEx Freight

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, super comfortable work environment.

Cons

There is drama eventually. But kinda inevitable at any job.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Insurance benefits are offered to part time employees - Pay is sufficient based on being part time - Management will send some communications regarding big picture matters - There is some leniency regarding calling out of work

Cons

- The requirement to maintain insurance is becoming more difficult - Employees are not paid the same rate simply based on tenor rather than qualifications - Management will rarely, if ever, address direct employee concerns - Leniency for calling out only seems to apply for certain employees - There is no standard of training or written expectations readily available once hired

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