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      Fidelity Investments

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      Fidelity Investments reviews

      Soul Draining - Client Service Specialist I Fidelity Investments Employee Review

      2.0
      Feb 19, 2026
      Client service specialist i
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully paid study time for licensing. Good 401k match after 1 year employment. Good work life balance.

      Cons

      Low pay. Upward mobility, especially out of client service is next to impossible. Deceptive upper management who emphasizes ease of mobility when in reality you are stuck in the same roles for over a year. Upper management pressures your managers to micromanage you by the minute.

      Explore other reviews about Fidelity Investments

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Retirement benefits and profit share

      Cons

      High volume of customer interactions

      5.0
      Jun 11, 2018
      Qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

      Cons

      In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

      238
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