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      Fidelity Investments

      Engaged Employer

      Fidelity Investments reviews

      Long hours and high turn over - Define Contribution Representative (Call Center) Fidelity Investments Employee Review

      1.0
      Apr 16, 2016
      Define contribution representative (call center)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits: 401k, paid time off, vacations, etc. They want you to move up and succeed. There's always a manager around to go to for help. Training is extensive lasted almost a month but necessary to prepare you for the concepts of the stock market industry.

      Cons

      for the whole month of January and throughout the year when the stocks are up and work is demanding they make you work 11 hour days. There is high turnover for a reason Everyone hates working on the phones. Long hours plus demanding participants can mentally get to you

      Explore other reviews about Fidelity Investments

      5.0
      Jul 6, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture & working environment.

      Cons

      Difficult career navigation despite great resources.

      5.0
      Jun 11, 2018
      Qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

      Cons

      In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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