employer cover photo
employer logo
employer logo

Fidelity Investments

Engaged Employer

Incredible benefits, but call center work can be draining - Customer Relationship Advocate Fidelity Investments Employee Review

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Unbelievable benefits such as 401k match, student loan forgiveness, and pto

Cons

Honestly there’s not many cons to this job, it’s a call center role so it can be draining.

Explore other reviews about Fidelity Investments

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, work directly with client base. Good work life balance, with opportunity to make more.

Cons

Conversations can be repetitive at times.

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

238
See reviews by: Helpful|Rating|Date|All