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Fidelity Investments

Engaged Employer

Good benefits but overwhelming call volume - Financial Customer Associate Fidelity Investments Employee Review

2.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and good getting an idea of finance.

Cons

The amount of phone calls you take per day makes you question if the pay is even worth it.

Explore other reviews about Fidelity Investments

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of experience and solely planning

Cons

Training leading up to the role can feel very intense

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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