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Fidelity Investments

Engaged Employer

"Active Trader" - Active Trader Service Representative Fidelity Investments Employee Review

1.0
Nov 9, 2016
Recommend
CEO approval
Business Outlook

Pros

Vacation, 401k match, insurance, Licensing

Cons

Fidelity caters to new hires. They are like comcast: Throw the world at you if you are a new employee, but the people that have worked here and put their time in, and actually contribute to the company are rewarded with the opportunity to do more work. Every benefit is designed to get people in the door. New hires got a 12% bump in pay, plus a signing bonus of $2500. I have worked here for almost 10 years and I get to do my job, the help desks job, and the new hires job, and don't get so much as a thank you. Too much middle management that has no idea what goes on on the phones. Work is not challenging. Roles are not defined. Who does what... No one knows. Meet your sales number? Here's a Snickers bar. Pay is low. I'm sure that there are some people that enjoy their work, but in the Active Trader group, the morale is low, attitudes are awful, and suggestions are ignored. Work site is in a horrible location- every time you go outside, you are accosted by homeless people for money. Building is not owned by company.

Explore other reviews about Fidelity Investments

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and people are great. Internal mobility opportunities are amazing.

Cons

Hybrid, but strict schedule. The "F" in Fidelity stands for flexibility. Lower pay grade, but great job security in this role.

5.0
Jun 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits including profit sharing and bonuses are great. The breadth of this company provides a great opportunity to try out different career paths or boost your current one.

Cons

In my current role, I am working overtime more often than I'd like with recognition that seems to only go so far until it sizzles out. That may be tied to the size of the company itself, where promotions work in a "trickle down" manner.

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