Pros
Fidelity has excellent industry training, will pay for the necessary security licenses such as the FINRA Series 7 and Series 63, and provide on going training through out your tenure. I learned more in a year and half working at Fidelity, then I have at any other employer!!
Cons
Heavy Micro-Managing, Bad Work Schedules, High Turnover Rate, and Bad Compensation. Do not plan on working for Fidelity more than one to two years, because you will become burned and stressed out. The work environment is high stress with little reward or compensation. Plus, you will have to follow strict hourly work schedule which includes only two 15 minute breaks and a 30 minute lunch (This is monitored to the minute...literally)!!! The work environment does not allow for one to build relationships with your fellow coworkers, because you will be on the phone non-stop dealing with customers, and plan on taking between 85-115 phone calls in an 8 hour period.