Pros
No age discrimination at all. I was hired at age 62 as a beginning employee. The training was intense and excellent,. One of the requirements for staying is that you HAVE to pass the Series 7 licensing exam. For a person who is interested in istock and fund investing, this is a great place to learn. The company has a rigid insistence on integrity, which is a good thing. I worked with persons who had been at Merrill, and other companies; they universally said that the expectation of integrity made communications with customers much easier for all parties. Fidelity offers various Health Insurance and savings programs; insurance is very good. Also, the 401K Program, Pension, etc are excellent. Fidelity Phone Representatives are available 24/7, In an on-the-phones team. at about six monts intervals, you have the opportunity to bid to move to a different shift.
Cons
The company requires a college degree for evey employee who will have contact with the public, but the starting slalary seems low for that type of position. There are opportunities to earn bonuses, but you are competing with all other employees in your job type for the share of a fixed "pot" of money. Since I was the age of some of my supervisor's parents, and I had also been a senior military officer, two of them appeared to fell awkward about advising me about job performance, and took a harsh tone to cover up their embarassment. This was only two persons in eight years with the company; most persons in Team Leader/Management positions are excellent. The shift work requirements can become very wearing, especially late shifts.